Return to Nature

We are delighted to announce the opening of RETONA HAKONE,
a resort dedicated to creating an exceptional stay
for guests traveling with their beloved dogs. Nestled in the grandeur of Hakone’s natural landscape,
the resort features warm,
nature-inspired interiors where both people and their dogs can unwind
in a setting that feels as comforting as home. All 15 guest rooms are equipped with private hot springs,
inviting you to enjoy slow, restorative moments together.
Dogs of all sizes are welcome,
ensuring an inclusive and gentle environment for every guest.

Set beside the tranquil shores of Lake Ashi, our natural-grass dog run stretches across approximately 2,200 m², ranking among the largest in the Kanto region. Breathe in the crisp lakeside air and savor unhurried moments of freedom with your beloved dog.

A landscape photograph capturing the spacious green space and the entire building from above. The garden features curvaceous designs and plantings.

How to spend time
with your dog

DOG STAY

check-in

15:00

Enjoy a comfortable check-in in our open, sunny lobby.
We offer free drinks in the lounge to help you soothe your travel fatigue.

Play at the dog park and dog garden

16:00

A natural grass dog run of approximately 2,200 m² near the majestic Lake Ashi.
Enjoy a leisurely time watching your beloved dog run at full speed while feeling the breeze.

Dinner

19:00

In a special dining room where you can sit with your beloved dog,
Please take your time and enjoy your meal.

A modern kaiseki steak dish made with plenty of vegetables and colorfully presented.

Relaxing time at night

20:00

Enjoy a special seat by the window on a balcony or sunroom.
A luxurious moment of gazing at the scenery as if you were having a conversation.

Breakfast

8:00

Wake up slowly in the morning and enjoy a peaceful breakfast made with fresh local produce.
We offer Japanese or Western breakfast.

A colorful Japanese breakfast set featuring grilled salmon, rolled omelet, and a variety of small side dishes.

Check-out

11:00

At the Gallery Shop, discover refined items for your dog that add a graceful touch to your travel memories. Take your time, explore at your leisure, and enjoy every moment of your stay.

A shop inside the building filled with goods related to pet dogs and other items.

SPECIAL OFFERS

[Upgrade dinner] Opening commemorative plan

Enjoy a luxurious stay in Hakone with your beloved dog. Experience the extraordinary in a sophisticated space with hot springs in every room. Dinner is a special experience only available at this time, featuring the finest upgraded gourmet cuisine. Create an unforgettable memory at RETONA HAKONE.

2 adults per room, service charge included From 134,000 yen (tax included)

[Upgrade dinner] RETONA HAKONE opening commemorative plan

[Standard Dinner] Opening Anniversary Plan

This is a standard plan to celebrate the opening of RETONA HAKONE, a dog-friendly hotel specializing in accommodations with your beloved dog.
Why not deepen your bond with your beloved dog in this special space, where the clear air of Lake Ashi Lakeside and the warmth of the earth intertwine?

2 adults per room, service charge included From 114,000 yen (tax included)

[Standard Dinner] RETONA HAKONE Opening Commemoration Plan

[One night stay with breakfast included] A luxurious morning spent with your beloved dog

Enjoy a luxurious stay with your beloved dog. All rooms have hot springs, and you can enjoy an extraordinary experience in spacious rooms of over 60 square meters. We offer one of the largest dog parks in the Kanto region and an elegant breakfast that you can enjoy with your dog. Start your day in the most luxurious way possible, surrounded by the magnificent nature of Hakone.

2 adults per room, service charge included From 94,000 yen (tax included)

[Breakfast included] ~ A luxurious morning spent with your beloved dog ~ 1 night stay with breakfast included plan

GUESTROOM

This room has a corner sofa and table in front of a large garden, and a twin bed at the back.
An open inner balcony facing the second floor guest rooms offers a panoramic view of the mountains.
A spacious, natural grass private dog run is located just off the guest room deck.
The rooms have windows on both sides and are equipped with dining tables and sofas.

All 15 guest rooms feature private hot springs and range from 60㎡ to 200㎡, offering a generous and relaxing retreat. First-floor rooms include private dog runs, while second-floor rooms are furnished with either an inner balcony or a sunroom. Immerse yourself in a modern space warmed by natural wood and savor a truly special stay.

DINING

A private dining space with a curved wall blocking the view.
Table seating for 8 people, perfect for large groups.
A colorful dinner featuring seafood and a variety of vegetables
Meat with broccoli and tomatoes for your dog
There is a private dining space with curved walls blocking views, as well as a table seating for eight, perfect for large groups.
A colorful dinner featuring seafood and various vegetables, and a meal for your dog featuring meat with broccoli and tomatoes.

We have a dining area where you can enjoy meals with your dog.
Curved walls create gentle, private alcoves where you and your dog can relax in comfort. We also offer specially crafted menus just for your beloved companion, adding an extra touch of delight to your shared time.

A private dining room where you can enjoy your meal in peace and quiet.

GARDEN

Lush gardens and curvaceous outdoor spaces
A person walking a dog on the lawn

The facility is equipped with a spacious outdoor dog run of approximately 2,200 ㎡, a dog garden where you can enjoy a stroll through the forest, and an indoor dog run that is perfect for rainy days.
It is a well-equipped facility where you can have a great time with your dog.

DOG-FRIENDLY SERVICES

Enjoy a seamless stay with your dog,
supported by thoughtfully designed facilities and services.

A spacious lounge furnished with potted plants and bright red sofas.
The lobby is surrounded by gently curving white latticework and features rows of wooden desks where you can sit and check in.

In the lobby and lounge, soaring ceilings create an inviting sense of openness, while softly contoured partitions shaped by the furnishings and terrain offer pockets of comfort. Guests can wander and naturally discover the space that feels just right. In the dining area, a striking curved wall sets the tone, complemented by a curated wine selection from our cellar for you to enjoy.

  • The walls and floors of the building
    are made of dog-friendly materials

    Warm walls made with dog-friendly materials

  • Grooming room available
    for all dog breeds

  • Approximately 2,200 square meters
    of outdoor dog park

    An outdoor dog park with a curvaceous design and landscaping

  • An approximately 100m²
    inner dog run

    A spacious inner dog run with a distinctive curved design

  • A dog garden that lets you enjoy the feeling of a forest stroll

  • Amenities and
    essentials for your dog

    Combs, brushes and other dog amenities

  • Dining menu for your dog

    Meat with broccoli and tomatoes for your dog

  • Staffed with professionals certified
    in canine care

  • A shop with a wide selection
    of dog goods

    Inside the shop where pet dog goods are displayed

NEWS

  • Approximately 1 hour and 5 minutes from Atsugi IC on the Tomei Expressway
  • Approximately 45 minutes from Gotemba IC on the Tomei Expressway
  • 3 minutes walk from Togendai Station, Hakone Ropeway and Pirate Ship Terminal